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Bill and Kasey, Your team deserves a letter of recognition for a job well done. Thank you for making everything come together to get this generator installed and running before I leave to go back out of state. My wife and I have peace of mind knowing that, in case of a power failure, she can continue normal activities. Kasey was available to answer questions and responded to calls and texts even when he was off work. Bill was available and returned phone calls when Kasey was on vacation. Kasey even checked in with me and tried to help even while he was preparing for his wedding. That is true dedication to your job. All of our contacts associated with Genset were courteous and professional. I don't know who is in upper management with your organization, but I would like to let them know that we are completely satisfied and you have an extraordinary team in Sulphur, La. P.S. Feel free to share this email with Generac. They need to know the quality of people who handle their product. Best Regards, Mike and Trisha Meyers Iowa, La. Mike Meyers Iowa,Louisiana